Start a Non-Medical Personal Care Business

Start a Non-Medical Home Care Business with expert guidance from our Home Care Consultants.

We are the largest home care consulting company in the industry. We’ve worked with home care agency startups in every state and guarantee our home care business startup process. There is no better company to work with in starting your very own Home Care Business.

…And we have Results that Prove Our Success

Established in 1995, our consulting company has been in business for more than 20 years!

We have assisted well over 3000 home health care business startups.

Our Home Care Business Startup Process guarantees that you will get all the licenses required in your state, without having to spend your time and energy in this rather complicated process.

By taking advantage of our services, you will be leveraging our familiarity with state-specific regulations pertaining to the non-medical home care business. Thus, you will have your business license sans the headache of having to wait in long queues.

Non-medical home care businesses are also encouraged to apply for accreditation from established healthcare organizations, such as the Accreditation Commission for Health Care (ACHC) and Community Health Accreditation Program (CHAP). Applying for accreditation from these organizations can give your business a much-needed reputation boost, and can even be profitable in the long run.

The most obvious benefit of being ACHC- or CHAP-Accredited is that you can receive payment from Medicare and Medicaid beneficiaries. Another benefit is that accredited agencies will always be perceived to be more credible and trustworthy than non-accredited ones. Many young adults will often compare several nearby agencies before entrusting their aging parents or relatives to an agency, and they will consider your accreditations before making a decision.

We’re proud to employ a team of 50 full-time employees, all with specific fields of expertise.

We have 8 Masters-Prepared Registered Nurses on staff. Among these Registered Nurses is our CEO, Rosina McFadden, a former Senior CHAP (Community Health Accreditation Program) Accreditation Site Surveyor of 15 years.

She pioneered New York’s Long Term Home Health Care Program, which has become the model for home care as we know it today.

We offer a turn key process for setting up your Home Care Business that includes the following:

  • Have a Coach, Friend & Strategist Every Step of the Way

  • Clinical Department

  • Home Care License Guarantee

  • Home Care Policies, Procedures and Operational Materials

  • Human Resources Setup Assistance

  • Private Duty Accreditation

  • Marketing Assistance

  • Best Home Care Training and Educational Resources in the Industry

  • Online Home Care Training Academy

  • Specialty Programs

  • Network of Several Thousand Home Care Agencies

  • Patient Resource Opportunities

  • Revenue Streams from all Resources

  • Access to State of the Art Software

  • Digital Marketing Directory

Contact Us

Our new Home Health Care Agency startup program begins with helping you choose the business entity that will best fit your needs (Sole proprietor, Partnership, Limited Liability Company, S Corporation, C Corporation).

We then complete and file the required documentation, obtain a Federal Employer Identification Number (EIN) from the IRS. We will also obtain a NPI number for you. We will then register your business with the Secretary of State in your state. We complete the paperwork requirements for your state license.

The recent and ongoing changes to licensing standards and regulatory requirements can make the startup process challenging. At 21st Century, we simplify the process and make it easy for you to understand. You provide us the application information, and we do the rest. Each state will have different certification requirements and processes.

This includes an in-depth description of planned operational policies, as well as the resumes and documentation of prospective employees’ professional licensing and criminal background screening. When you receive your license application in a binder it will be easy to submit to your state for approval.

21st Century’s non-medical Home Care Business Startup Process includes home care policy and procedure manuals that are written to meet state standards and customized to your home care business including your home care staff and office details. Along with your customized, state specific home care policy and procedure manuals, 21st Century’s Home Care Business Startup Process also includes all of the operation forms and documents you will need to operate your home care business and stay compliant with State and Federal regulations.

Complete setup of your human resource department, including personnel files, competency evaluations, job descriptions, performance evaluations, in-service education guides and all other forms required for the home care business to be operational.

Our core personnel are former ACHC and CHAP Accrediting Body surveyors. We train your staff to eliminate home care accreditation deficiencies and pass their home care accreditation site survey inspection.

Along with working with all three accrediting bodies, our preferred partner ACHC has pre-approved our policies and procedures.  This alleviates any procedural issues during accreditation surveys. They also are feature presenters at our education and training seminars and offer exclusive discounts to our clients.

  • ACHC, the Accreditation Commission for Health Care

  • CHAP, the Community Heath Accreditation Partners

  • JCAHO, the Joint Commission

We complete an ON-SITE Mock home care accreditation audit at your location. This on-site audit includes a complete review of your Agency’s operations. Our Mock auditing procedures are similar to what the Home Care Accreditation Site Surveyor will be requiring when they survey your agency for Private Duty Certification.

Marketing can be an area that’s overlooked when planning to operate a home health care startup. However, effective marketing is essential when growing your business and spreading the word. 21st Century provides a fully customized website, complete with search engine optimization (SEO), tailored specifically for your home health care business. The goal of your SEO website is to have your business achieve first page presence on search engines like Google, Yahoo, and Bing. It’s no secret that a strong internet presence is vital for a successful business, and we give you the tools you need to succeed online. In addition, we design and provide you with customized business cards and brochures to satisfy your offline marketing desires. All marketing files and materials belong to you and your business.

Unmatched Technology Commitment

Our commitment to you is that we will do everything to provide your Home Care business the digital and technological innovations it needs from day one. And remember, we are the only homecare business startup solution to partner in developing and delivering to our clients a full complement of web based digital products to help our clients succeed in an ever more digitized world.

As part of our non-medical Home Care agency Startup Process, we will work with on a one and one basis to successfully develop and implement specialty programs including:

  • Fall Prevention & Safety
  • Low Vision
  • Dementia
  • Alzheimer’s Care
  • Transitional Care
  • Memory Care Programs

Our consultants will provide you with the materials and training necessary to implement each program.

We’re the only Home Health Consulting Company in the industry that offers a lifetime training program for you and your staff! You will leave our interactive training seminar and workshop ready to hit the ground running and launch your very own successful agency.

These interactive training seminars will review all clinical aspects of operating a home care agency including, admitting patients, review policies, receiving referrals, as well as train you and your staff to understand how to obtain new clients, marketing, medical and emergency scenarios and many other topics. We offer 4 days of live home care training. Our home care business training seminars take place quarterly and are available to you, your current and future employees and never at any additional cost to attend.

Our Operational, Patient Care and Business Development Webinars will offer our agencies the continuous expertise and guidance necessary to operate a successful home care agency. Among some of the topics discussed in the webinars are • Preparing for your Licensing Inspection • Choices for your Agency • Patient Care / Documentation • Infection Control • HIPAA / Ethical Issues • Human Resources • Employment Protocols • Business Development • Branding and Marketing Strategies

Access to our online Training Academy and Intranet Portal for your home care business and its employees.

Includes, but is not limited to home care business training materials, marketing and advertising materials, interactive forum, networking (network with our entire database of existing home care businesses), 24 hour message board, etc.

Our certified senior care consultants will help you get through the challenges in establishing a successful home care agency. With that being said, a successful home care agency depends on having all the building blocks in place to be known in their own market area as a provider of quality home care services. Critical to this process is understanding the importance of our internal and external customers. This include our Employees (Caregivers), our Clients, and our Client Referral Sources and how we effectively identify, cultivate, grow and maintain relationships with each. Our coaches will provide you with the necessary assistance in establishing the requirements to provide services in the areas pertaining to the activities of daily living.

When it comes to patient care and documentation – rest assured, you will have peace of mind. Your business is backed by the clinical expertise of 8 registered nurses. All of our registered nurses are certified with Accreditation Commission for Health Care and Community Health Accreditation Partners. Best part is they’re available when you need them and only a phone call away.

As our valued client, we provide patient referrals exclusively for you and your business.  Further, we offer a home health care directory for patients in need of home health care services throughout the country. Once your agency completes our standards of excellence program, it becomes eligible to appear in the directory. The home health care businesses featured in this directory are as a result of attending our comprehensive home health care training programs.

We are proud to offer several Veterans Home Care Patient Resource and Support Programs. Our agencies have access to this patient resource opportunity for veterans and their surviving spouses. Approximately 1 out of 3 seniors across the nation will qualify. We have several support and service options designed with your agency’s ability to provide personal and companion services in mind.

As the industry leader in home health care consulting, we’re able to share our proprietary pricing with our clients. This special pricing can save you thousands of dollars!* These discounts are provided exclusively to 21st Century Health Care Consultant clients only. Examples of this pricing include: Up to $2,200 off the normal fees for Private Duty Accreditation, Up to $1,500 off re-certification fees, Up to $2,000 off our exclusive client insurance package, Up to 20% off through the Provider Enrollment Services, Up to 25% off on our SEO Program,  Exclusive partnership agreement with operational software programs, and billing companies.