About our Customized Policies and Procedures

With our Home Care Policy and Procedure Manuals, we will help you obtain your State business license. Whether you need manuals for ACHC, CHAP, or JCAHO our team of home care consultants will assist you in passing a Private Duty or Medicare accreditation site audit.

If you are in a State that requires your home care business to be licensed, your agency will need to have specific Policy and Procedure Manuals in place. It is up to you to have the correct and proper manuals that adhere to all State and Federal Guidelines.

We are a preferred partner with Accreditation Commission for Health Care (ACHC). All of our policies and procedures therefore are PRE-APPROVED. This alone, reduces the time for their survey by an entire day saving you time and money.

Our Manuals Include the Following:

  • Meets requirements for ACHC, CHAP, or JCAHO Accreditation

  • Customized for your agency

  • Detail your agency’s specific services

  • Meets your State’s licensing requirements

  • Access to our clinical team of Registered Nurses and licensing specialists

  • Includes ongoing consulting, and assistance

Many consulting companies will sell “generic” templates. Using these template-based manuals expose your agency to potential liability and lawsuits. Think of your Policy and Procedure manuals as documented best practices and safeguards that protect you and your agency. Your Policy and Procedure Manuals will help assure that your staff is adhering to industry best practices and is operating in full compliance.

If you purchase our home health care policy and procedure manuals and have questions during your state license survey or ACHC or CHAP Accreditation Audit, our home health care nurses will be available to answer any questions pertaining to your home health care policy and procedure manuals. This service is included when purchasing our health care policy and procedure manuals.

Starting a home health care agency is a big investment. You can rest assured knowing that our health care policy and procedure manuals will get you licensed and accredited without issue.

Work with a Trusted Leader in the Home Care Industry

21st Century Health Care Consultants has been in business for more than 24 years. We’ve assisted over 3,000 clients with their home care businesses. 21st Century is proud to employ a team of 40+ full-time employees – each with a specific field of expertise. Our founder, Rosina McFadden, is a former Senior CHAP Site Surveyor and she is acclaimed in the home care industry for pioneering New York’s Long Term Home Health Care Program. This program has become the model for home care as we know it today. She also co-authored the book, “Nursing Homes without Walls” which is based on these standards.

Contact our home health care consultants today to ask about your State’s home health care business license requirements, State home health care license application, Medicare application, or other home health care Policy and Procedure requirements.

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Click here to view our Skilled / Private Duty Policy and Procedure Manuals
Click here to view our Personal / Companion Care Policy and Procedure Manuals